IMPORTANT UPDATE ON FREE ZONE VISITS TERMS & CONDITIONS
Our Free Zone Visit Scheme allows “routine” examination and treatment of your horse/pony to be carried out whilst avoiding the Standard Visit Charge. Zone Visits are carried out on a designated day, according to your location, once a fortnight. All clients are eligible for Free Zone Visits (providing there is no overdue balance on the account). Visits are booked on a first come first served basis so early booking is recommended.
TERMS & CONDITIONS
Visits must be booked by 5pm the previous day, but preferably 48 hours prior.
Payment for the visit must be made on the day of treatment or a visit charge of £25 will be incurred. If you require a receipted invoice please talk to our accounts office at the time of payment and they will be happy to email one.
Visits cancelled on the due day will be charged at £25.
A specific vet can be requested but never guaranteed.
An estimated time, i.e. am or pm, can be requested and we will do our best to assist but we can never guarantee this.
A 2 hour time slot will be allocated to you and you will be advised of that time slot on the morning of the Visit between 8.30 and 9.30am so you should be available to take that call.
Failure to confirm your time slot may result in your visit being cancelled and a cancellation fee of £25 being applied.
Below are some examples of the services available on zone visits:
SERVICES AVAILABLE ON ZONE VISITS
Routine Dental Treatment
SERVICES NOT AVAILABLE ON ZONE VISITS
Allocated days for zone visits are as follows:
Zone 1 - North: Wednesday
Zone 2 - East: Thursday
Zone 3 - South: Friday
Zone 4 - West: Tuesday
Please see map below for designated zones.